Extensive Online Documentation in Hosting
All hosting service that we offer feature a comprehensive knowledge base where you can find all you should know in regards to your web hosting account. Whether you want to set up a brand new MySQL database, to redirect a domain by means of an .htaccess file or to set up an e-mail address on your personal computer or mobile device, you can simply read our help articles and all the info that you need will be there. When you go to a particular section of the Hepsia Control Panel, you’ll see articles that are dedicated to the features that can be accessed through it. If you’d like to see the entire article archive and get familiar with all the features that Hepsia offers, or simply to read generic information about the web hosting service, you can examine the whole knowledge base, which can be accessed via the Help menu in your Control Panel. We’ve done our best to cover any complication that you could possibly experience, but if you don’t find the info that you’re searching for, you can always contact us, as our help desk staff representatives are available 24/7/365.
Extensive Online Documentation in Semi-dedicated Servers
Our semi-dedicated servers include a rich online article library where you can find any information that you may require about our web hosting services or about the Hepsia Control Panel that we use. We have prepared it on the basis of the feedback that we have received from our clients through the years and, hence, our articles address specific issues that you may face and suggest the fastest means of rectifying them, for example getting an HTTP 500 error message or not being able to send emails from your computer although you have the correct SMTP server settings. The articles are available in each and every section of the Control Panel and you can check them whenever you need. They can help you expand your knowledge not only about our services, but also about the web hosting realm in general, as they offer how-to instructions and general info such as what cron jobs or file access permissions are.