A live chat is among the ways of communication offered by some web hosting suppliers as a part of their support services. Determined by the service provider, the chat can be used for pre-sales, billing and/or tech assistance. This way of contact is quicker in comparison to a support ticket and it will make it less likely to misspell or misunderstand a word compared to a call with an agent. What's more, if the issue that you experience requires some time to be examined and resolved, you'll be able to do something else meanwhile rather than just waiting, like you'd have to do when you call. You can also take advantage of a live chat support service free of cost provided that you have web accessibility even if your web hosting supplier is situated in a different country and they don't have a local telephone number that you can call.

Live Chat Support in Hosting

We provide a live chat support service for all of the hosting service that we offer and we will help you with almost everything live. If you do not have an account with us yet, we'll be able to provide you with more details about the packages in order to help you to get the most suitable plan. If you are an existing customer, we will be able to help you with any general or billing issue as well as with a number of common technical matters, for example an email address installation in a desktop email client. If you are unable to call us for some reason or you are in some country where we do not have a local telephone number, our live chat is the best choice to contact us. Certainly, some issues require more time to investigate and test, therefore you'll need to open a ticket to our technicians, however, we are able to save your time and assist you with a number of problems on the chat.

Live Chat Support in Semi-dedicated Servers

We provide a live chat service that is available to all of our future and present clients. If you're thinking about a new website hosting account, you can chat in real time to one of our representatives and get more information about our semi-dedicated service so as to choose the perfect package for your sites. If you already have an account with us, we can assist you in a timely manner with general, billing and 1st level technicalmatters. Although sometimes you may have to open a support ticket because there are things that can't be resolved through a live chat, we can help you with numerous basic tasks, such as installing an email account in an e-mail client or forwarding one domain to another. This way, you will enjoy timely support and you will save a long time.