A 99.9% Server Uptime
The advantage of establishing your own hosting platform is that you don’t have to be worried about compatibility – you set up a particular set of software tools in such a way so as to work with a defined set of hardware components. The outcome is something much more steady and reliable, as there are much less potential risks of failure. We’ve set up our cloud hosting system using tried and trusted hardware components together with a strongly modified version of SELinux in order to create an extremely secure environment for your websites.
That is the reason why, with each of our hosting service packages we offer a 99.9% server uptime guarantee. This uptime guarantee is available in all datacenters.
A 99.9% Network Uptime
Along with our cloud hosting platform, we’ve also set up our very own internal network in each one of our datacenters. Everything is based on enterprise–level hardware manufactured by Juniper. What’s more, on each single router, we have set up a firewall with an intricate algorithm as a way to sieve all dubious requests.
This way, in all our datacenter facilities – in our US datacenter, in our UK datacenter, in our FI datacenter, in our Eastern Europe datacenter and in our AU datacenter, you will take advantage of a 99.9% network uptime guarantee. And this guarantee is valid with all web hosting services in each and every datacenter.
A 30–Day Money–Back Guarantee
Although we have given our best to lower all possible risks with our cloud hosting plans and although we offer first–rate tech support, there are occasions when the customer is simply not pleased with what we are offering. Or he needs to migrate to a more powerful web hosting service, such as a VPS server or even a dedicated server.
That is why our company offers a 30–day money–back guarantee with all our cloud hosting packages, no questions asked. If you’re not content, you will get a reimbursement.
24/7 Technical Support
In case you have a web hosting firm, your technical support engineers are of major importance. That is the reason why we have punctiliously chosen a very experienced group of tech support engineers, each with several years of practice behind his back. Thanks to them, our company offers 24x7 support with each of our web hosting solutions.
And not only that, our company offers a 1–hour response time guarantee. All inquiries are responded to in less than sixty minutes and our average response time is below twenty minutes!