Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • Our client service team is trained to promptly care for all our hosting service customers’ requests and guidance requests. Via our ticket system, it is also possible to send your request and a support staff representative will, no doubt go back to to you in less than maximum 1 hour. Actually, practice has confirmed that the ordinary solution time frame is 20 minutes.

  • Top quality support service
  • A Top–quality Support Service

  • Get in touch with us any time needed. Our team of specialists will be on–line for you 24x7x365 to answer to all your inquiries and to deal with any problem you will probably have. You are able to send us a help support ticket from the Dibiga Hosting Site Control Panel or send us a message any time. Additionally, on working days, you are able to give us a call or use the online chatting alternative.

  • Intuitive help center
  • An Intuitive Help Section

  • We have incorporated a broad education base into the Control Panel that allows you to receive convenient step–by–step instructions anytime. Each section of the Control Panel possesses its own contextual guide area featuring a selection of how–to content articles. We have also prepared educational videos to offer you with a greater idea of precisely how to execute any presented job.