Support Channels

  • 1 hour ticket response time
  • An Intuitive Help Center

  • The Help Center incorporated into your Site Control Panel offers a collection of help articles and commonly asked questions. Aimed towards resolving any common problem that you may possibly come across, they are contributed by our support team of professional technicians.

  • Top quality support service
  • Educational Videos

  • We have prepared a selection of how–to video tutorials that visually demonstrate how you can solve a typical issue connected with your hosting service account. You can find the instructional video clips in the Help Center.

  • Intuitive help center
  • A 1–Hour Response Guarantee

  • We back up our semi–dedicated servers with a 24–7–365 technical support service and a sixty–minute support ticket response time guarantee. Our capable tech support engineers will be online 24–7–365 to respond to your questions and to settle any issue that you may possibly encounter. Just submit a support ticket from the Help section and we’ll reply to you quicker than you can say Jack Robinson.