1 hour ticket response
Our team of customer service technicians is committed to giving swift answers to all your queries. We’ll examine your ticket the instant it is delivered and will reply back to you with a solution to the problem within maximum 1 hour after the ticket submission. As a matter of fact, our average technical support ticket response time is twenty minutes.
A Premium Customer Service
Our client support engineers have significant experience in the hosting service sector and are capable enough to find a rapid solution to your problem. If, however, the issue at hand is not within the competency of a technical support engineer, the customer support ticket will be sent to a programmer or administrator for further assistance.
An Easy–to–Navigate Help Center
To help you get a quick hint on how you can use a specific service, we have incorporated a very user–friendly Help section in our Site Control Panel. You can browse through a broad collection of web hosting account administration articles and website administration articles, have a gaze at our F.A.Q. section or check out our educational video tutorials.